← Back to Home
Privacy Policy
Last updated: February 10, 2025
At Mobitouch Robotics (a division of Mobitouch), we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.
1. Who We Are
Mobitouch Robotics
A division of Mobitouch
Email: robotics@mobitouch.net
Website: robotics.mobitouch.net
2. Information We Collect
2.1 Contact Form Information
When you submit our contact form, we collect:
- Your name
- Email address
- Company name (optional)
- Your message/inquiry
2.2 Website Analytics
We use Umami Analytics, a privacy-friendly analytics tool that:
- Does not use cookies
- Collects anonymous usage data (pages visited, country, device type)
- Does not track you across websites
- Does not collect personal information
- Is fully GDPR compliant
2.3 Information We Do NOT Collect
- We do not use cookies for tracking
- We do not use third-party advertising services
- We do not sell your data to third parties
- We do not track you across other websites
3. How We Use Your Information
Contact form submissions:
- To respond to your inquiries
- To provide information about our services
- To communicate about potential projects or collaborations
Website analytics:
- To understand how visitors use our website
- To improve our website and user experience
- To measure the effectiveness of our content
4. Legal Basis for Processing (GDPR)
We process your personal data based on:
- Consent: When you submit our contact form, you explicitly consent to us processing your information
- Legitimate Interest: We have a legitimate business interest in responding to inquiries and improving our website
5. Data Storage and Security
Contact form data:
- Stored securely on Netlify servers (US/EU)
- Encrypted in transit (HTTPS)
- Access restricted to authorized personnel only
Analytics data:
- Stored on Vercel servers (anonymous data only)
- No personal information is stored
- Automatically aggregated and anonymized
6. How Long We Keep Your Data
- Contact form submissions: Retained for up to 2 years or until you request deletion
- Analytics data: Retained for up to 1 year (anonymous only)
7. Your Rights (GDPR)
You have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate personal data
- Erasure: Request deletion of your personal data
- Restriction: Limit how we process your data
- Portability: Receive your data in a structured format
- Object: Object to processing of your data
- Withdraw consent: Withdraw your consent at any time
To exercise any of these rights, contact us at robotics@mobitouch.net
8. Third-Party Services
We use the following third-party services:
9. International Data Transfers
Your data may be transferred to and processed in countries outside the European Economic Area (EEA), including the United States. We ensure appropriate safeguards are in place through:
- Standard Contractual Clauses (SCCs)
- Privacy Shield certified service providers (where applicable)
- GDPR-compliant data processing agreements
10. Children's Privacy
Our website and services are not directed at children under 16. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
13. Supervisory Authority
If you believe we have not handled your personal data properly, you have the right to lodge a complaint with your local data protection authority.
This privacy policy is designed to comply with the EU General Data Protection Regulation (GDPR) and other applicable privacy laws.