Legal
Privacy Policy
This Privacy Policy explains how Mobitouch Robotics collects, uses, and protects personal data when you use our website at robotics.mobitouch.net. We are committed to handling your data responsibly and in accordance with the General Data Protection Regulation (GDPR) and applicable EU/EEA privacy laws.
1. Who we are
Mobitouch Robotics is a division of Mobitouch Sp. z o.o., a software development company registered in Poland. For privacy matters, you can reach us at:
2. What data we collect
We only collect personal data that you actively provide or that is minimally necessary to operate this website.
Contact form submissions
When you use the contact form on this site, we collect:
- Your name
- Your email address
- The message you submit (which may include information about your robot platform, use case, or project)
Contact form submissions are processed and stored by Netlify Forms, a service provided by Netlify, Inc. Form data is transmitted over HTTPS and stored securely on Netlify's infrastructure.
Website analytics
We use Umami Analytics to understand how visitors use this site. Umami is a privacy-first analytics tool that:
- Does not use cookies
- Does not collect personally identifiable information
- Does not track users across websites
- Collects only anonymised, aggregated data (page views, referrers, device type, country)
Our Umami instance is self-hosted on Vercel infrastructure. No data is shared with third-party advertising networks.
3. How we use your data
- To respond to your enquiry or pilot request submitted via the contact form
- To communicate with you about services, partnership opportunities, or follow-up questions
- To analyse anonymous website usage patterns and improve our site
4. Legal basis for processing
- Consent — by submitting the contact form, you consent to us processing your contact details to respond to your message
- Legitimate interests — we have a legitimate interest in responding to business enquiries and improving our website based on anonymised analytics
5. Third-party services
This website relies on the following third-party services. Each has its own privacy policy and data processing terms.
All fonts used on this site are self-hosted. No requests are made to external font services.
6. Data retention
- Contact form submissions — retained for up to 2 years or until you request deletion, whichever is sooner
- Analytics data — anonymised and retained for up to 1 year; no personal data is stored
7. International data transfers
Some of the third-party services listed above process data outside the European Economic Area (EEA), primarily in the United States. These transfers are covered by Standard Contractual Clauses (SCCs) approved by the European Commission, or equivalent safeguards under applicable data protection law.
8. Your rights
Under GDPR, you have the following rights regarding your personal data:
Access
Request a copy of the personal data we hold about you.
Rectification
Ask us to correct inaccurate or incomplete data.
Erasure
Request deletion of your personal data where no overriding legal basis applies.
Restriction
Ask us to limit how we process your data in certain circumstances.
Portability
Receive your data in a structured, machine-readable format.
Objection
Object to processing based on legitimate interests.
To exercise any of these rights, contact us at robotics@mobitouch.net. We will respond within 30 days. You also have the right to lodge a complaint with your national data protection authority.
9. Cookies
This website does not use cookies for tracking or analytics. Umami Analytics is cookieless by design. No consent banner is required for analytics on this site.
10. Children
This website is not directed at children under the age of 16. We do not knowingly collect personal data from minors. If you believe a minor has submitted data through our contact form, please contact us and we will delete it promptly.
11. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the site after changes constitutes acceptance of the updated policy.
12. Contact
For any questions, requests, or complaints regarding this Privacy Policy or our data practices, please contact us:
Mobitouch Robotics
Email: robotics@mobitouch.net
You may also contact your local EU data protection authority if you are not satisfied with our response.